Shipping policy
Terms of Sale and Shipping Information
When you place an order on the Elvstrøm Sailwear A/S webshop, you confirm that you have read, accepted, and agreed to the following terms of sale.
General Shipping Information
Estimated Delivery Times:
-
Denmark: 1–3 days
-
EU: 2–4 days
-
Norway and Switzerland: 3–5 days
Shipping Within Denmark
-
For deliveries within Denmark, you can choose between GLS or Bring.
-
Shipping costs are calculated at checkout.
-
We offer free shipping on orders of 875 DKK or more (free shipping applies only to parcel shop deliveries).
-
After completing your purchase, you will receive an email with your invoice and a tracking number from the shipping carrier.
Shipping to EU, Norway, and Switzerland
-
For deliveries to EU countries, Norway, and Switzerland, we use UPS.
-
Shipping costs are calculated at checkout in euros.
-
Free shipping is available for orders above:
-
EU: €120
-
Norway and Switzerland: €230
(Free shipping applies only to parcel shop deliveries.)
-
-
After completing your purchase, you will receive an email with your invoice and a tracking number from the freight provider.
Delivery Details
-
Deliveries are handled by GLS, Bring, DHL or UPS
-
Orders are shipped within 1 working day after receipt, provided the items are in stock.
-
Shipping costs depend on weight and delivery region; all rates are displayed at checkout.
-
Currently, we ship only to EU countries, Norway, and Switzerland. For orders outside these areas, please contact info@elvstromsailwear.com before placing an order.
Your Rights
-
You are entitled to withdraw from your purchase within 30 days of receiving your items, allowing you to return goods for a refund or exchange for a different size.
-
To ensure a successful return, all products must be unused, with original tags attached, and in their original packaging.
-
You are responsible for the return shipping costs.
