General Shipping Information
Estimated Delivery Times:
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Denmark: 1–3 days
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EU countries: 2–4 days
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Norway and Switzerland: 3–5 days
Shipping within Denmark:
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For orders delivered within Denmark, you can choose between GLS or Bring.
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Shipping costs are calculated at checkout.
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Free shipping is available for orders of 750 DKK or more (applies only to delivery to parcel shops).
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Once your purchase is complete, you will receive an email with your invoice and a tracking number from the shipping carrier.
Shipping to EU, Norway, and Switzerland:
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Orders to EU countries, Norway, and the United Kingdom are shipped via UPS.
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Shipping costs are calculated at checkout in euros.
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Free shipping is available for orders above:
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EU: €99
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Norway and Switzerland: €230
(Applies only to delivery to parcel shops.)
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After completing your purchase, you will receive an email with your invoice and a tracking number from the freight forwarder.
Return Policy
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Your order includes a printed return guide, which explains the return procedure.
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If you wish to return an item for a refund, the return shipping cost will be deducted from the refunded amount to cover freight costs.
Return shipping fees (effective from 1 May 2024):
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Denmark: DKK 50
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EU countries: €6
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Norway and Switzerland: €15
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Refunds are typically processed within 5 working days.
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Express delivery costs are not refundable.
Disclaimer:
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Vouchers cannot be refunded.
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Items purchased on the Elvstrøm Sails webshop cannot be returned to Elvstrøm Sails dealers.
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Items purchased at a dealer can only be returned to that same dealer, according to their return policy.
